Tech Support for Web
PharmaWatch service was designed to function in critical environments and therefore has been developed using “Quality by Design” practices. This has resulted in a robust, highly reliable system which requires little to no technical support. However in the event support is needed, PharmaWatch™ Field Services is available to assist via phone, email, and even text message.
As part of the installation and qualification process, PharmaWatch™ is deployed with administrative alerting features. These alerts provide system health information such as connectivity information to our always watching field services staff on a continuous interval. This feature has been so effective that we have often provided notification of network problems to our clients before the IT department was aware of any issues!
If you’re an existing customer and need tech support please call 1.888.234.5157 fill out the form below: